Text messages
only when you ask for them.

The program

Salespeople at car dealerships use SoldLoop to answer customers who contacted them. With the customer's consent, the salesperson texts them one to one about the vehicle they asked about, test drives and appointments, quotes, availability and follow-ups on that inquiry. Messages come from the salesperson's own number, on behalf of their dealership, sent through SoldLoop. We do not send bulk marketing campaigns and do not text purchased or shared lists.

How a customer opts in, step by step

1. The customer visits the salesperson's SoldLoop website (for example firstname-lastname.soldloop.ai) or one of its vehicle pages.
2. They open an inquiry form: Contact me, Request a test drive, Check my payment, Value my trade, or a service request.
3. They enter their name and mobile number, and an optional email and message.
4. They read the consent box next to the submit button and tick it. It is unchecked by default and states, word for word:

   I agree to receive calls, emails and text messages from [Salesperson] at [Dealership], sent through SoldLoop, about my inquiry. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time. Consent is not a condition of purchase. Terms and Privacy Policy.

5. They send the form. The inquiry goes to that salesperson, with the consent wording, the page and the time recorded.
6. The salesperson replies to the inquiry, by text when the customer gave a mobile number. Every text comes from that salesperson about that inquiry, and the customer can reply STOP at any time.

Customers who would rather not receive texts can call or email the dealership instead. Consent to texts is never required to buy a vehicle.

What the form looks like

An example of the inquiry form on a salesperson's website. This example does not send anything; real inquiries are sent from each salesperson's own site.

Frequency, cost, STOP and HELP

• Message frequency varies with the conversation.
• Message and data rates may apply.
• Reply STOP (or CANCEL, END, QUIT, UNSUBSCRIBE, STOPALL, REVOKE, OPTOUT) to stop. You get one confirmation and no more texts. Reply START to subscribe again.
• Reply HELP (or INFO) for help, or email [email protected].
• Carriers are not liable for delayed or undelivered messages.

Your number stays private

Mobile numbers and text-message consent are never sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Read the Privacy Policy and the SMS terms.